WORKSTART TERMS AND CONDITIONS
Effective Date: February 2026
Welcome to WorkStart. These Terms and Conditions ("Terms") govern your access to and use of the WorkStart platform ("Platform"), operated by BlueBow Research & Consultancy Ltd ("we", "us", "our", or "WorkStart"). By accessing or using the Platform, you agree to be bound by these Terms.
The Platform connects three distinct user groups: Learners seeking skills training and employment opportunities, Mentors providing guidance and support, and Employers seeking qualified candidates. These Terms apply to all users and contain specific provisions for each user type.
1. DEFINITIONS
1.1 "Learner" means an individual aged 18 or over who registers on the Platform to access skills training programs and employment opportunities.
1.2 "Mentor" means an individual aged 18 or over who registers on the Platform to provide guidance, support, and mentoring services to Learners.
1.3 "Employer" means an organization or individual aged 18 or over who registers on the Platform to post job opportunities and connect with Learners.
1.4 "User" means any Learner, Mentor, or Employer who accesses or uses the Platform.
2. ELIGIBILITY AND ACCOUNT REGISTRATION
2.1 Age Requirement
You must be at least 18 years of age to register for and use the Platform. By registering, you represent and warrant that you meet this age requirement.
2.2 Account Creation
2.2.1 You must provide accurate, complete, and current information during registration.
2.2.2 You are responsible for maintaining the confidentiality of your account credentials.
2.2.3 You must immediately notify us of any unauthorized access to or use of your account.
2.2.4 Each user may maintain only one active account on the Platform.
2.3 Geographic Scope
The Platform is available to users worldwide. However, you are responsible for ensuring that your use of the Platform complies with all applicable local, national, and international laws and regulations in your jurisdiction.
3. USER RESPONSIBILITIES - LEARNERS
3.1 Training Enrollment and Participation
3.1.1 Learners agree to actively participate in skills training programs they enroll in.
3.1.2 Learners must complete training modules in good faith and make reasonable efforts to achieve program objectives.
3.1.3 If unable to complete a training program, Learners should notify WorkStart as soon as reasonably possible.
3.2 Profile Information
3.2.1 Learners must maintain accurate and up-to-date profile information, including skills, experience, and training progress.
3.2.2 Learners must not misrepresent their qualifications, experience, or training achievements.
3.3 Employer Connections
3.3.1 When matched with potential Employers, Learners must conduct themselves professionally in all communications and interactions.
3.3.2 Learners agree to respond promptly to interview requests and employer communications.
3.3.3 Learners must notify WorkStart of successful job placements to enable accurate tracking and reporting.
3.4 Confidentiality
Learners must maintain confidentiality regarding any proprietary or sensitive information shared by Employers during the recruitment process.
4. USER RESPONSIBILITIES - MENTORS
4.1 Professional Conduct
4.1.1 Mentors must conduct themselves professionally and ethically at all times.
4.1.2 Mentors must treat all Learners with respect, dignity, and without discrimination.
4.1.3 Mentors must maintain appropriate professional boundaries with Learners.
4.2 Mentoring Commitments
4.2.1 Mentors must honor their availability commitments and respond to Learner inquiries in a timely manner.
4.2.2 If unable to fulfill mentoring commitments, Mentors must provide reasonable notice to WorkStart and affected Learners.
4.2.3 Mentors should provide constructive, honest, and supportive guidance to Learners.
4.3 Confidentiality and Data Protection
4.3.1 Mentors must maintain strict confidentiality regarding Learner information, including personal circumstances, training progress, and career aspirations.
4.3.2 Mentors must not disclose Learner information to third parties without explicit consent from the Learner and WorkStart.
4.4 Quality Standards
4.4.1 Mentors must provide guidance based on their actual knowledge, skills, and experience.
4.4.2 Mentors agree to participate in feedback mechanisms and quality assurance processes established by WorkStart.
4.5 Safeguarding
Mentors must immediately report any safeguarding concerns or potential harm to Learners to WorkStart through designated channels.
5. USER RESPONSIBILITIES - EMPLOYERS
5.1 Job Postings
5.1.1 Employers must ensure all job postings are accurate, complete, and represent genuine employment opportunities.
5.1.2 Job postings must comply with all applicable employment laws and must not contain discriminatory language or requirements.
5.1.3 Employers must promptly update or remove job postings that are no longer active.
5.2 Candidate Engagement
5.2.1 Employers agree to treat all Learner candidates fairly, professionally, and without discrimination.
5.2.2 Employers must provide timely feedback to candidates regarding their application status.
5.2.3 Employers must conduct recruitment processes in accordance with applicable employment laws and regulations.
5.3 Data Protection
5.3.1 Employers must protect the confidentiality and security of Learner information accessed through the Platform.
5.3.2 Learner data must only be used for legitimate recruitment purposes related to positions posted on the Platform.
5.3.3 Employers must not share Learner information with third parties without explicit consent.
5.4 No Fees to Learners
Employers must not charge Learners any fees related to the application, interview, or hiring process. All recruitment activities must be free of charge to Learners.
5.5 Placement Reporting
Employers agree to provide WorkStart with information about successful placements to enable platform effectiveness tracking and reporting.
6. PLATFORM ACCESS AND FEES
6.1 Free Access
Access to and use of the WorkStart Platform is currently provided free of charge to all Users (Learners, Mentors, and Employers).
6.2 Future Fees
WorkStart reserves the right to introduce fees for certain services in the future. Users will be provided with at least 30 days' notice before any fees are implemented, and continued use of the Platform after such notice will constitute acceptance of the fee structure.
7. INTELLECTUAL PROPERTY
7.1 Platform Ownership
All intellectual property rights in the Platform, including but not limited to software, design, content, trademarks, and logos, are owned by or licensed to WorkStart. Nothing in these Terms grants you any rights to our intellectual property.
7.2 User Content
7.2.1 You retain ownership of any content you submit to the Platform ("User Content").
7.2.2 By submitting User Content, you grant WorkStart a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purposes of operating and improving the Platform.
7.2.3 You represent and warrant that you have all necessary rights to grant this license and that your User Content does not infringe any third-party rights.
8. DATA PROTECTION AND PRIVACY
8.1 Privacy Policy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using the Platform, you consent to our collection and use of personal information as outlined in the Privacy Policy.
8.2 GDPR Compliance
WorkStart processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Users have rights regarding their personal data, including the right to access, rectify, erase, and port their data.
8.3 Data Security
While we implement appropriate technical and organizational measures to protect your data, no system is completely secure. You acknowledge that you provide information at your own risk.
8.4 Data Sharing
8.4.1 Learner profiles may be shared with Employers for matching and recruitment purposes.
8.4.2 Mentor and Employer information may be shared with Learners for connection and support purposes.
8.4.3 We do not sell personal data to third parties.
9. PROHIBITED CONDUCT
Users must not:
9.1 Violate any applicable laws or regulations;
9.2 Infringe intellectual property rights of WorkStart or third parties;
9.3 Transmit any viruses, malware, or harmful code;
9.4 Attempt to gain unauthorized access to the Platform or other users' accounts;
9.5 Scrape, crawl, or use automated means to access the Platform without permission;
9.6 Harass, abuse, threaten, or discriminate against other users;
9.7 Misrepresent your identity, qualifications, or affiliations;
9.8 Post false, misleading, or fraudulent content;
9.9 Use the Platform for any commercial purpose not expressly authorized by WorkStart;
9.10 Circumvent or interfere with security features of the Platform.
10. LIMITATION OF LIABILITY
10.1 Platform Provided "As Is"
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. WorkStart does not warrant that the Platform will be uninterrupted, error-free, or secure.
10.2 No Employment Guarantee
WorkStart does not guarantee that Learners will secure employment or that Employers will find suitable candidates. The Platform facilitates connections but does not guarantee outcomes.
10.3 Third-Party Conduct
WorkStart is not responsible for the conduct, actions, or omissions of Users. You agree to exercise caution and use your own judgment when interacting with other Users.
10.4 Limitation of Damages
To the maximum extent permitted by law, WorkStart shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use arising out of or related to your use of the Platform, even if we have been advised of the possibility of such damages.
10.5 Maximum Liability
To the extent permitted by law, WorkStart's total liability for any claims arising out of or related to these Terms or the Platform shall not exceed £100 or the amount you have paid to WorkStart in the 12 months preceding the claim, whichever is greater.
11. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless WorkStart, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) any User Content you submit.
12. TERMINATION
12.1 Termination by User
You may terminate your account at any time by contacting WorkStart or using account deletion features within the Platform.
12.2 Termination by WorkStart
12.2.1 WorkStart may suspend or terminate your account immediately if you violate these Terms or engage in prohibited conduct.
12.2.2 WorkStart reserves the right to terminate any account or discontinue the Platform at any time with or without notice.
12.3 Effect of Termination
Upon termination, your right to access and use the Platform will cease immediately. Provisions regarding intellectual property, limitation of liability, indemnification, and dispute resolution shall survive termination.
13. DISPUTE RESOLUTION
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
13.2 Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction over any disputes arising out of or related to these Terms or the Platform.
13.3 Informal Resolution
Before initiating formal legal proceedings, parties agree to attempt to resolve disputes informally by contacting WorkStart at the contact details provided below.
14. MODIFICATIONS TO TERMS
WorkStart reserves the right to modify these Terms at any time. We will notify Users of material changes by posting the updated Terms on the Platform or through other communication methods. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
15. GENERAL PROVISIONS
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and WorkStart regarding the Platform and supersede all prior agreements and understandings.
15.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15.3 Waiver
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.
15.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without WorkStart's prior written consent. WorkStart may assign these Terms without restriction.
15.5 Force Majeure
WorkStart shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, or technical failures.
16. CONTACT INFORMATION
If you have any questions, concerns, or complaints regarding these Terms or the Platform, please contact us at:
BlueBow Research & Consultancy Ltd
Operating as: WorkStart
Email: bluebowrc@gmail.com
Address: Greenhithe, Kent, United Kingdom
Website: workstart.app
ACCEPTANCE OF TERMS
By creating an account or using the WorkStart Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you must not access or use the Platform.
Last Updated: February 2026